kate@katesgifts.co.uk

Terms & Conditions

It's really easy to buy from us. Either use the shopping cart facility on our website (UK & Ireland customers only), which will take you to PayPal to securely process your transaction, or visit our ebay shop, Fairies and Jewels.

Delivery - UK & Ireland
The cost of P&P on orders from this website is a flat fee of £2.95  for all orders delivered within the UK or Republic of Ireland, where we aim to have your goods delivered within 3-5 days. If you are thinking of purchasing one lightweight item, we advise you to make the purchase from our ebay shop, where we can set a lower delivery fee. The shopping cart facility we have on our website at the moment is very simple and does not allow us to vary our delivery pricing options.

Delivery - Europe & Rest of the World
We advise international customers to purchase items through our ebay shop or order via email. Please do not use the shopping cart facility on our website as it cannot be adjusted for different delivery costs. If you live in Europe, your goods will be delivered within 7-10 days via International Standard, and if you live anywhere in the Rest of the World, your goods should reach you within 4-5 weeks via International Economy.

If an item is out of stock, you will be quickly notified by email and given a full refund.


Payment
Our customers can pay securely via PayPal. When you purchase an item from this site, you will be taken to a secure PayPal page where you can then complete your transaction. You don't have to have a PayPal account to do this and you can use any of the major credit cards listed on our home page. We also accept cheques and postal orders from UK customers, but please contact us by email before sending payment. Goods will be sent out once payment has been received.

Returns
You have the right to cancel your order with us at any time before delivery and for up to 7 days after delivery. If you are unsatisfied with your goods for any reason, you can return them for a full refund, although the return postage costs will be paid by the customer.

Data Protection
We comply fully with the Data Protection Act 1998. We will never share your details with other companies or individuals.

 
 
Kate's Gifts © 2007. All rights reserved. All artwork images on this site are copyright-protected.

We are not responsible for the content of external sites.